How can we help?
Customer Support
Customer support at OUNO is more than just assistance—it’s a commitment to seamless, stress-free travel. Our 24/7 live support ensures that every journey is smooth, reliable, and tailored to your needs. Whether it’s resolving queries, tracking rides in real time, or assisting with lost property, our team is always on hand. Because with OUNO, luxury isn’t just about the ride—it’s about the entire experience.
Lost Property
Lost something in your OUNO ride? Don’t worry—we’ve got you covered. Our dedicated support team and professional chauffeurs are committed to reuniting you with your belongings as quickly as possible. Simply reach out to our 24/7 customer service or log lost property in the Ouno App and we’ll handle the rest.
Because with OUNO, your peace of mind is just as important as your journey.
How to Log lost property
in the Ouno App
- Open the Ouno App.
- Navigate to customer service in the main menu.
- Select lost property.
- Choose the completed ride that you left the item in.
- Tap “Create request”
- We’ll handle the rest.
